Shipping policy

Processing time
Orders are processed within 1–3 business days after payment is confirmed. During drop launches, processing may take a little longer. As soon as your order ships, you'll get a confirmation email with a tracking number.

Free shipping
Orders over 200 AED ship for free. For orders under 200 AED, the shipping cost is calculated at checkout.

Delivery times
Delivery times depend on your location and the courier. Once your order is shipped, you can follow it with the tracking link in your confirmation email.

Phone number
Please add a valid phone number at checkout. Our courier partners, such as DHL, may need it to contact you and deliver your order. Missing or incorrect contact details can delay delivery.

International orders
International orders may be subject to customs duties, taxes or import fees set by the destination country. These charges are the customer's responsibility and aren't included in the order total.

Wrong address
Please double-check your shipping address before placing your order. If you notice a mistake, email us right away and we'll try to correct it before the order ships. Once an order has shipped, we can't change its address.

Lost or delayed parcels
If your tracking hasn't updated for a while or your parcel hasn't arrived, email us at info@ninety8club.com with your order number and we'll look into it with the courier.

Contact
For any shipping questions, email us at info@ninety8club.com.